Frequently Asked Questions (FAQ)

Welcome to our FAQ page! Here, you'll find answers to the most common questions we receive. If you don't find what you're looking for, feel free to reach out to our team for further assistance.

Burk.pk is a Pakistan-based electromechanical shop offering a wide range of engineering components and equipment. We cater to the needs of students, professionals, and industries by providing high-quality products at competitive prices.

Burk.pk is an online platform based in Pakistan. We serve customers nationwide through fast and reliable delivery services.

We provide a diverse range of engineering components, including but not limited to:
● Electrical components (sensors, motors, IC’s, and motor drivers)
● Controllers ( ESP32, Raspberry Pi all models and kits)
● Mechanical parts (LDO motors, drill bits etc.)
● Sensors, controllers, and actuators
● Tools and testing equipment.

Our products are ideal for:
● Engineering students working on academic projects
● Professionals in the electromechanical industry
● Hobbyists and DIY enthusiasts
● Businesses needing bulk industrial components

You can place an order via our website by selecting the required components and completing the checkout process. Alternatively, you can contact us via phone or WhatsApp for assistance.

Yes, we deliver to all major cities and towns across Pakistan. For remote areas, additional charges or time may apply.

We accept payments through:
● Cash on Delivery (COD)
● Bank transfers
● EasyPaisa/JazzCash

Delivery typically takes 3-5 working days, depending on your location and order size.

Yes, we source our components from trusted international suppliers and ensure every item meets strict quality standards.

Yes, we accommodate requests for customized components for specific engineering applications. Contact us with your specifications, and we’ll assist you.

Yes, we specialize in fulfilling bulk orders for industries. Whether you need components, equipment, or complete systems, we ensure timely delivery, consistent quality, and competitive pricing tailored to your industrial requirements.

Our team is here to help! Reach out to us with your project details, and we’ll recommend the best components for your needs.

Most electronic items are sold as-is and cannot be returned once used. Electronic products are not covered under warranty. We recommend testing the item as soon as you receive it. Exchanges are only allowed if the product is damaged on arrival or incorrectly delivered.

Orders placed before 3 PM will be shipped the same day, while orders placed after 3 PM will be shipped on the next working day.

Refunds are processed within 3–5 business days after we receive the returned item. A refund is only applicable if the product is damaged on arrival, misquoted, or incorrectly delivered, and an unboxing video is provided as proof. All requests must be submitted within the specified return window along with a valid proof of purchase.

We source all our bulk orders directly from manufacturers, ensuring consistent product quality, specifications, and performance every time. This direct procurement approach guarantees reliability and uniformity across every batch you receive.

Yes! We offer same-day delivery for orders placed within Islamabad and Rawalpindi if the order is placed before 3:00 PM. Orders received after 3:00 PM will be delivered on the next business day. This service is available for in-stock items and standard delivery zones.

You can cancel your order only if it is still being processed or has not yet been shipped. Once the order has been dispatched and handed over to the shipping service, it cannot be canceled. This policy ensures smooth and timely deliveries. If your order is still in the processing stage, please contact our support team as soon as possible to request a cancellation.

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    Our Location

    Plot 1198, Street 49, G-16/3, Islamabad

    Mobile: 0300 0884503

    Landline: 051 2727858

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